Instant Voice of CustomerÂ
Any help desk, any survey, any feedback, any scale.
How it works:
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Build or automate your Voice of Customer program.
Guide the product team with data-driven customer insights.
Uncover which customer issues cost you the most time and money.
What our customers say
Pinterest
Customer Support Team
"Idiomatic allows us to more accurately identify and quantify tickets which helped us put together a strategy to improve the customer experience."
Instacart
Customer Experience Team
"We basically have two timelines in our company: pre-Idiomatic (not useful) and post-Idiomatic (what everyone uses)"
Upwork
Customer Support Team
"Idiomatic gave us the customer voice insights we needed to improve support operations while eliminating the need for manual reviews."
Pinterest
Customer Success Team
"Idiomatic is critical for my analysis and consequently the insights I surface to the product team."
