Get the full voice of customer

We can pull your customer data from anywhere, syncing with 20+ apps:

Helpdesks like Zendesk and Salesforce
CX management tools like Qualtrics and Delighted
Mobile app reviews

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integrations

Some of our customer-favorite integrations

Set up in 5 minutes with our simple API key integration, no engineering resources required.

Help Desk

Turn your customer help center into a customer goldmine.

Use automatic ticket tagging and sentiment to route or escalate cases in real-time.
Immediately understand trends in tickets minutes after they are created in your help desk.
Combine Idiomatic labels with your other help desk data to get the full picture of CX.
Eliminate cumbersome helpdesk reporting software.

Customer Experience Management

App Reviews

Discover the key drivers of your ratings.

Discover the “why” behind your app ratings on Android and iOS app stores.
Get real-time, automated notifications when bugs drive changes in your ratings.
Use the power of your customer comments to prioritize improvements to your mobile experience.
Quantify the mobile issues that you need to track in customer comments instead of just looking at scores.

Social Media

Custom/Other Integrations

Customers

What our customers say

Pinterest Customer Support Team

"Idiomatic allows us to more accurately identify and quantify tickets which helped us put together a strategy to improve the customer experience."

Instacart Customer Experience Team

"We basically have two timelines in our company: pre-Idiomatic (not useful) and post-Idiomatic (what everyone uses)"

Upwork Customer Support Team

"Idiomatic gave us the customer voice insights we needed to improve support operations while eliminating the need for manual reviews."

Pinterest Customer Success Team

"Idiomatic is critical for my analysis and consequently the insights I surface to the product team."

FabFitFun Marketing Team

"We have never had the ability to look at marketing survey data like this!"

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Frequently Asked Questions

What kinds of data can we pull in?

Can we get other structured data into Idiomatic for additional analysis?

What kind of data sources can your product handle?

Which platforms do you integrate with?

See more FAQs

Get started with Idiomatic

Turn your customer feedback into better customer experience today.

Request demo

Get a no-obligation, custom demo of Idiomatic’s AI-driven customer intelligence platform.

Learn how Idiomatic’s machine learning unlocks the full power of your customer feedback.
Learn how instead of manually reviewing and tagging customer feedback, your teams can focus on communicating with the product and operations teams that need to understand the story your customers are telling.
Learn how companies like yours are benefiting from Idiomatic’s solutions.

Request Demo

Schedule a product demo today.

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