Customer Experience Insights
by Idiomatic

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sentiment analysis

Customer Analytics

What is sentiment analysis? The comprehensive business guide

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Show All AI & Customer Intelligence Coding Surveys Customer Analytics Customer Experience Customer Stories Idiomatic News Management & Annual Reviews New Idiomatic Features Tools & Templates

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Customer Experience

The true cost of customer support (& how to optimize costs with Idiomatic)

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Customer Experience

Leveraging customer feedback to enhance the customer experience

Custom sentiment analysis models

AI & Customer Intelligence

How Idiomatic’s AI makes sentiment analysis easy

Custom sentiment analysis models

New Idiomatic Features

New Idiomatic feature: Sentiment Score

Resolution Time and Support Cost

New Idiomatic Features

New Idiomatic feature: Cost per Ticket

Human-quality insights at scale

New Idiomatic Features

New Idiomatic feature: Ticket Group Summaries

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