Categorize and quantify any type of customer feedback
Customize analysis for each source to improve the product and customer experience:
- Customer support
- Customer surveys
- App reviews
- Social media
- Forums & communities
- Product reviews
Data we analyze
What our customers say
"Idiomatic allows us to more accurately identify and quantify tickets which helped us put together a strategy to improve the customer experience."
"We basically have two timelines in our company: pre-Idiomatic (not useful) and post-Idiomatic (what everyone uses)"
"Idiomatic gave us the customer voice insights we needed to improve support operations while eliminating the need for manual reviews."
"Idiomatic is critical for my analysis and consequently the insights I surface to the product team."
"We have never had the ability to look at marketing survey data like this!"