Get your custom ticket driver assessment
- Precise breakdown of key drivers of your support tickets.
- Surface prime user issues that are ready for automated workflows.
- Prioritize which channels will have highest ROI from automation.
- Pin point which user issues are costing you the most money on which channels.
- This one-time assessment costs $5,000 USD.
Get the assessment
"*" indicates required fields
Used by
What our customers say
Pinterest
Customer Support Team
"Idiomatic allows us to more accurately identify and quantify tickets which helped us put together a strategy to improve the customer experience."
Instacart
Customer Experience Team
"We basically have two timelines in our company: pre-Idiomatic (not useful) and post-Idiomatic (what everyone uses)"
Upwork
Customer Support Team
"Idiomatic gave us the customer voice insights we needed to improve support operations while eliminating the need for manual reviews"
Pinterest
Customer Success Team
"Idiomatic is critical for my analysis and consequently the insights I surface to the product team."
FabFitFun
Marketing Team
"We have never had the ability to look at marketing survey data like this!"
